Welcome to Swift Bamboo Care. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
1. General
These Terms & Conditions govern your use of our website and the purchase of products from Swift Bamboo Care. By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
2. Products
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
Product colours may vary slightly due to monitor settings.
3. Pricing
All prices are listed in New Zealand Dollars (NZD) and include GST where applicable.
Prices are subject to change without notice.
4. Orders
Once your order has been placed, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order for reasons including:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Payment verification issues
If your order is cancelled after payment, a full refund will be issued.
5. Payments
We accept secure online payments through approved payment gateways available on our website.
Your payment information is securely processed and is never stored on our servers.
6. Shipping
Delivery times are estimates only and may vary depending on your location.
Swift Bamboo Care is not responsible for delays caused by courier companies, weather conditions, customs, or other events beyond our control.
Risk in the products passes to you upon delivery.
7. Returns & Refunds
Please refer to our Return & Refund Policy for complete details.
8. Intellectual Property
All content on this website including logos, graphics, text, images, product descriptions, and designs are the property of Swift Bamboo Care and may not be copied, reproduced, or distributed without written permission.
9. Limitation of Liability
To the fullest extent permitted by New Zealand law, Swift Bamboo Care shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes your rights under the Consumer Guarantees Act 1993.
10. Privacy
Your use of this website is also governed by our Privacy Policy.
11. Governing Law
These Terms are governed by the laws of New Zealand.
12. Contact
If you have any questions regarding these Terms, please contact us through the contact details provided on our website.