Swift Bamboo Care respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
Information We Collect
When you use our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by third-party payment providers)
- Order history
- IP address
- Browser and device information
- Website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website
- Prevent fraud
- Meet legal obligations
- Send promotional emails (only where you have consented)
Cookies
Our website uses cookies to improve your browsing experience, remember preferences, analyse website traffic, and enhance functionality.
You may disable cookies through your browser settings, although some website features may not function correctly.
Payment Security
Payments are processed securely through trusted payment providers. Swift Bamboo Care does not store your full payment card information.
Information Sharing
We only share your information with trusted third parties where necessary, including:
- Shipping providers
- Payment processors
- Website hosting providers
- Marketing service providers
- Government authorities where required by law
We never sell your personal information.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.
Marketing Communications
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link or contacting us.
Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion where legally permitted
- Withdraw marketing consent
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any privacy-related questions, please contact us using the contact details listed on our website.